![]() Uninstalling the third-party antivirus software that interferes with the keychain service or deletes some Adobe license files.Deleting some Adobe license files from your system manually or by using a third-party cleaner app. ![]() You may have reset your user account password using another administrator account or recovery mode and did not reset your keychain password.Changing your user account password and not updating your keychain password accordingly.If the app cannot access the keychain, there are several possible reasons why Adobe Creative Cloud apps may prompt you for your keychain password as mentioned below: When you launch an app, it tries to access its items in the keychain to verify your identity and settings. Adobe Creative Cloud apps use keychains to store some license information and user preferences. It allows you to access various services and apps without entering your credentials every time. Keychain is a feature of macOS that stores your passwords, certificates, and other sensitive information securely.
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